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SHIPPING & PAYMENT
CAN I FIND YOUR PRODUCTS LOCALLY?
We sure hope so! Please take a look at our Stockists page to see if we're in a store near you.
WHERE ARE YOUR PRODUCTS MADE?
Our papers come from several suppliers around the United States, and we do all of our printing in our hometown of Columbus, Ohio. We make an effort to ensure that we're working with reputable makers for all the sourced elements of our products (such as packaging materials).
WHAT TYPE OF PAPER DO YOU USE?
There is some variation among our paper types, but they're all responsibly and sustainably made (with FSC-Certification). The specific details of each product can be found in their product description.
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
Standard orders are generally processed between 2-4 business days. We are a small team, so there are occasionally events that may lead to a small delay -- please bear with us. Please email us if you have any questions about your order.
WHAT IS YOUR RETURN AND REFUND POLICY?
Unused, unopened, and undamaged items can be returned within 7 days of receipt (shipping costs are non-refundable). Once we receive the returned item(s), we will issue a refund.
DO YOU ACCEPT INTERNATIONAL ORDERS?
We do! We love our international friends and try to offer the most reasonable shipping rates possible. In the shopping cart you'll be able to select your country and view the options available to you. If you don’t see your country listed and are interested in placing an order, please email firstname.lastname@example.org and we'll work with you to figure it out.
ARE YOU AVAILABLE FOR CUSTOM WORK?
It depends! We love to take on custom design and illustration work, but as a small team we are only available on a limited basis. Please email us about your project and we'll get back to you shortly. Some of our recent clients include Jeni's Ice Creams and The Ohio State University.
HOW LONG DOES IT TAKE?
It depends! The time for each project varies depending on its specific needs. Please contact us for more information regarding your project.